Could you describe a difficult problem and how you dealt with it?

Hi, my only question that i get stuck on interviews is this on, “can you describe a difficult problem and how you dealt with it?” I always get stuck on this questions and it has been a while since my last interview. thankyou for your help, kind of interested of getting the program.Hi Sophie,

 

Here is how I like to answer this one:

What is the most difficult situation you have faced?
Could you describe a difficult problem and how you dealt with it?

This question is sure to come up and though the interviewer asked how
“you” dealt or solved the problem, he really wants to hear how you
worked with a team of people to solve a problem. This is a problem
solving question that tests your critical thinking skills and is looking
for two pieces of information: Your definition of difficult and how you
handled the situation. This is a great question for showing that you
are creative and capable problem solver. You should have at least one of
these stories ready to go that will make you look good (it’s okay to
brag a little in an interview), but having a few of them will allow you
to further expand on the question. Try to avoid co-worker related
problems unless you had to fire someone.

The interviewer does not want to hear how you fixed a light bulb or
un-jammed the copy machine. A good team player example is the best way
to answer this question.

Best answer:

Your story should be one which puts you in a tough position where you
analyzed and discussed the problem, reached a conclusion, and that you
came out on top and it was a win-win situation for the company. Look
back to a problem that you were faced with. Define the problem, the
expected outcome, and possible solutions. Then talk about the people
you had to work with and what was expected of them and the how you tied
it all together to reach your goal. Don’t feel bad if you were not the
superstar in the real life problem, but for the purpose of answering
this question to the interviewer, cast yourself in the spotlight and
talk like you were the star.

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