1.) Secure Shopping

2.) Privacy Policy

3.) Payment Methods

4.) Return Policy

5.) General Terms and Conditions

Secure Shopping

You can shop at www.JobInterviewTools.com online with confidence. We have partnered with PNC Bank, Authorize.net, First Data, and PayPal to offer you the safest possible secure credit card and electronic check transactions.

If you prefer, you can still order our products via U.S. Postal Mail. Click here to visit our mail order page.

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Safeguarding your financial and personal information is one of our most important priorities. That's why Authorize.NET and PayPal automatically encrypts all sensitive information sent between your computer and their servers.

When registering or logging in to our site, Authorize.NET and PayPal verifies that your internet browser is secure.

Your payment information is protected by the highest SSL encryption technology that is commercially available.

To further shield your payment information, Authorize.NET and PayPal do not directly connect their payment servers to the internet.

Privacy Policy

Job Interview Tools is committed to protecting your personal information and respecting your privacy. Our goal is to give you as much control and information as possible regarding your personal information and the use we make of it in the course of our business.

You can visit JobInterviewTools.com on the Web without telling us who you are or revealing any information about yourself.

Job Interview Tools will never sell, rent or disclose your personally identifiable information to outside parties without your consent unless compelled by law or court order to do so. With your permission, Job Interview Tools may send you e-mail regarding our new products, upgrades, or select third party products. In any case, we do not disclose your personally identifiable information to such third parties.

JobInterviewTools.com uses the highest form of "HTTPS://" website encryption for all transactions.  This is the same level of security that Amazon uses, so you can rest assured that your all purchase transactions are safe.

What Information We Gather and Track
There are times when we may need to collect information from you through our Web site.

Job Interview Tools uses various methods to collect certain other kinds of information, including:

IP addresses
System information
None of these methods can be personally identified with you.

A "referrer" is the information passed along by a web browser that references the Web URL you linked from, and is automatically gathered by our Web server. This information is used by Job Interview Tools to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information.

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer so that data (such as the Web pages you request) can be sent to you. They are automatically gathered by our Web server. Job Interview Tools will not use your IP address to attempt to identify your personal information.

System information we gather includes time, type of Web browser being used, the operating system/platform, and CPU speed. This information is sent automatically by your Web browser when you are connected to a Web site and is used by Job Interview Tools only for broad demographic statistics. This information is used by Job Interview Tools in identifying broad demographic trends and may be used to provide information appropriate for your computer system. You will not be personally identified from this information.

Job Interview Tools will never sell, rent or disclose to third parties our users' personally identifiable information collected on out Web site.

Communications to our Customers
In addition to product update, promotional and informational e-mails that Job Interview Tools sends to its users from time to time, we may, on occasion, invite you to participate in a focus group, phone survey or send you postal mail.

You may always opt-out of receiving such mail by clicking on the link provided at the bottom of our e-mail to you.

Once you supply us with personal information, such as an e-mail address, Job Interview Tools does not change the manner of usage of such information from its original purpose, unless we first obtain your informed consent.

Job Interview Tools employees are required to acknowledge that they understand and will strictly abide by our corporate policies with respect to the confidentiality of user personal information.

Payment Methods

Job Interview Tools, LLC accepts the following payment methods:  Visa, Master Card, American Express, Discover, Debit Cards, Personal Checks, Business Checks, Money Orders, Certified Checks, and PayPal.

Return Policy

You may return any single digital program including PDF based guides, audio and video training programs sold by JobInterviewTools.com within 120 days of purchase for a full refund except for digital programs where you specifically requested unlocked PDF guides and unrestricted access to training videos, and Mp3 audio tracks.

You may also return physical book provided it is in new condition for a full refund less shipping costs.  Refunds will be processed within 24 hours of your request or after physical books have been returned.

You may request a refund if you are not satisfied with your purchased program for any reason. Refunds will be credited back to your original form of payment. If you paid with a credit card, you will receive a refund for the full amount of your purchase back to your credit card. If you purchased with PayPal, you will receive a refund back to your PayPal account in the full amount of your original purchase.

To request a refund, send an email to: support@jobinterviewtools.com and simply explain why you are returning the program and you will receive a reply within 24 hours that your refund has been accepted. Or, reply to the original email receipt you received after your purchase and request a refund.

You are not permitted to return multiple digital programs. If you purchase two or more digital programs within a 30 day period and seek a refund for all of them, you will only be permitted to return one.  We suggest only purchasing one program at time to make certain you are happy with the content and format.

Purchasing with intent to seek a refund voids your return options.  This is defined when someone purchases a digital program, downloads it, and then immediately (within less than 60 minutes) requests a refund.

Coaching programs, phone consultations, resume reviews, and resume writing projects are not eligible for refunds because they are not physical products, but time-intensive services that I provided to you. If you are not happy with a consultation service you received, let me know and I'll work with you to make sure you get what you need.

Job Interview Tools, LLC
5529 Forest Ln.
Cleveland, Ohio 44141 - USA
Phone:  440-655-1725
email:  help@jobinterviewtools.com

General Terms and Conditions

1. Introduction. These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage at www.jobinterviewtools.com, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions.

2. Intellectual Property Rights. Other than content you own, which you may have opted to include on this Website, under these Terms, Job Interview Tools, LLC and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,

3. Restrictions. You are expressly and emphatically restricted from all of the following: 1. publishing any Website material in any media; 2. selling, sublicensing and/or otherwise commercializing any Website material; 3. publicly performing and/or showing any Website material; 4. using this Website in any way that is, or may be, damaging to this Website; 5. using this Website in any way that impacts user access to this Website; 6. using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity; 7. engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website; 8. using this Website to engage in any advertising or marketing; Certain areas of this Website are restricted from access by you and Job Interview Tools, LLC may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

4. Your Content. In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant Job Interview Tools, LLC a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be infringing on any third party’s rights. Job Interview Tools, LLC reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

5. No warranties. This Website is provided “as is,” with all faults, and Job Interview Tools, LLC makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

6. Limitation of liability. In no event shall Job Interview Tools, LLC, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Job Interview Tools, LLC, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

7. Indemnification. You hereby indemnify to the fullest extent Job Interview Tools, LLC from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

8. Severability. If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

9. Variation of Terms. Job Interview Tools, LLC is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

10. Assignment. Job Interview Tools, LLC shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, .you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

11. Entire Agreement. These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Job Interview Tools, LLC and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

12. Governing Law & Jurisdiction. These Terms will be governed by and construed in accordance with the laws of the State of Ohio, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Ohio for the resolution of any disputes.