Contact Support

If you require assistance accessing a purchased program, your request will be answered immediately during normal business hours.  If it's 2:00 AM, we'll get to it first thing in the morning, even if it's Saturday.

If you have a question about your job search or need help answering a question, you can ask it in the box below.  The current wait time for a reply is about 2-5 days, depending on volume.

To escalate your question to the top of Don's Priority inbox, register for Priority email support and get your questions answered in less than 24 hours.  If you need Don to review your answers to specific questions, you'll want Priority Support.

Click here to register for Priority email support here:

Already a Priority Member? Click the button below to ask Don now and move your question to the top of Don's inbox, plus get additional insight on your situation that's only available with Priority Support.  If you have time to wait for a reply, use the standard contact form below: