Return Policy

You may return all digital programs including PDF based guides, audio and video training programs sold by within 120 days of purchase for a full refund. Refunds will be processed within 24 hours of your request. You may request a refund if you are not satisfied with your purchased program for any reason. Refunds will be credited back to your original form of payment. If you paid with a credit card, you will receive a refund for the full amount of your purchase back to your credit card. If you purchased with PayPal, you will receive a refund back to your PayPal account in the full amount of your original purchase.

To request a refund, send an email to: and simply explain why you are returning the program and you will receive a reply within 24 hours that your refund has been accepted. Or, reply to the original email receipt you received after your purchase and request a refund.

Coaching programs, phone consultations, resume reviews, and resume writing projects are not eligible for refunds because they are not physical products, but time-intensive services that I provided to you. If you are not happy with a consultation service you received, let me know and I'll work with you to make sure you get what you need.

Job Interview Tools, LLC
5529 Forest Ln.
Cleveland, Ohio 44141 - USA
Phone:  440-655-1725